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Fast & Free Shipping Over $99

Free & Easy Returns

Shipping policy

Miss Address offers two shipping options – standard & express. Depending on the item(s) you purchase and the shipping location, different methods may be available. At checkout, you will be prompted to choose how you would like your item(s) shipped. Shipping costs are based on the method you choose, the order value and your location. Your total shipping charges will automatically calculate during the checkout process, prior to completing your order.


We currently offer free standard shipping on orders over $99 (before applicable taxes) within Canada and within the 48 contiguous United States*


 Shipping Rates to Canada & US 

 Order Value 


 3-5 Business Days


 2-4 Business Days


 0 - $99.00 



 $100 +



 Nunavut, Territoires du Nord-Ouest, Yukon, Alaska, Hawaii

 $0 - $99,99




**Please note Express shipping may not be available in certain areas.


**These shipping rates are not applicable to shipments to the Territories (Nunavut, Northwest Territories & Yukon). A flat rate of $25 is applicable for standard shipping to Nunavut, Northwest Territories & Yukon and Alaska, Hawaii. Unfortunately we cannot offer shipping to Puerto Rico and the US Virgin Islands at this time.



Orders are processed once credit card authorization and verification have been obtained. Standard shipped items typically arrive in 8-14 business days (Monday through Friday, not including holidays). Please allow up to 16 business days for shipments to remote locations.



Orders are processed once credit card authorization and verification have been obtained. Express shipped orders successfully authorized before 11 AM Eastern Standard Time (EST) Monday through Friday (excluding national holidays), will arrive in 7 - 10 business days. Please allow up to 11 business days for shipments to certain remote locations. Express shipping may not be available in certain locations.

Shipments are made using our preferred carriers such as Canada Post , USPS or UPS . 

We regret that we are unable to accept or ship international orders at this time.



Miss Address depends on its’ delivery partners to ensure safe and timely delivery of your merchandise. However, this may be compromised by unforeseen delays such as inclement weather. Miss Address is not responsible for delivery delays that may occur as a result of poor weather conditions, parcel volume and labour disputes. Our selected carriers within Canada and the USA deliver on business days only, excluding holidays.

Please note we may ship your order in several packages so you can get your items more quickly. Your items will be shipped from our warehouses located in Lisbon or Istanbul . All orders will be shipped within 2 -3 days of receiving your order. You will receive an email with tracking information for each item that will ship separately.



We do not offer shipping to PO Boxes or APO/FPO addresses.



Once an order has shipped, you will receive an e-mail with the tracking number. Just click on the link to the carrier's website to track the progress of your shipment. It may take 24 hours for your tracking number to be available on our carrier's site. You can also track your order in your order history. Just log into your account using your e-mail address and password, then click on your order number in your order history. The tracking number will appear under the 'Status & Tracking' column. Click on the link to get the tracking information for your order.

Please note that we may ship your order in multiple packages so that you receive your items quickly. You may be given more than one tracking number; depending on when each shipment leaves our distribution center, these tracking numbers may arrive in separate shipment confirmation emails.

If you have questions about your order or the shipping method, please Contact us 



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